1. Define the terms management science and operations research.
2. List and discuss the steps of the decision-making process.
3. Discuss the different roles played by the qualitative and quantitative approaches to man- agerial decision making. Why is it important for a manager or decision maker to have a good understanding of both of these approaches to decision making?
4. A firm recently built a new plant that will use more than 50 production lines and machines to produce over 500 different products. The production scheduling decisions are critical because sales will be lost if customer demand is not met on time. If no individual in the firm has had experience with this production operation, and if new production schedules must be generated each week, why should the firm consider a quantitative approach to the production scheduling problem?
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