An important implementation decision concerns the arrangement of the physical environment. The environment is particularly important to on-the-job training because a trainee must feel comfortable enough to concentrate and learn. If the OJT area has a number of distractions (like noise and phone calls) that interfere with the training process, for instance, a trainer must find ways to remove or minimize them. Interruptions are another common OJT distraction, particularly when the supervisor is the trainer. Interruptions can be avoided by setting aside certain times of the day or a special location for training that is free from distrac- tions. Alternatively, the supervisor can arrange for someone who is not receiving training to handle calls and inquiries during the time established for training.
In a classroom setting, a number of factors should be considered when arranging the physical environment. These include the seating arrangement, comfort, and physical distractions. Seating is important because it establishes a spatial relationship between the trainer and the trainees. For example, a classroom with fixed seats in vertical rows limits what the trainer can do in that setting, but this arrangement may be preferred for the lecture technique because it focuses the participants on the lecturer. In a classroom with movable seats, however, the trainer can arrange the seats to facilitate program objectives. Arranging rows on angles (or a chevron shape) or in a semicircle allows trainees to view each other during a class discussion. This arrangement can encourage interaction and feedback among participants. In a large class, seats can be arranged in small groups to facilitate group discussion.
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